Every order is important to us because we know how important it is to you. Hence, we earnestly endeavor to please every customer with beautiful flowers and accommodating service. Knowing that flowers are a perishable natural product and that floral arrangements and floral gifts are hand made, we make every effort to fortify our floral products and ensure the quality, accuracy and beauty of our work. Many variables determine whether a flower will last as long as anticipated or whether a designer has created something which you will enjoy. Because we constantly seek ways to bring some of these variables under our control for improved floral performance, we welcome your comments and inquiries. Also, if you are not completely satisfied with the quality of one of our products, then please contact us immediately and we will promptly take the appropriate action.

Ordering During Holidays
Our store and hours may vary for major holidays, same day pick up may not be available during these holidays. To help ensure you order is ready during the busy holiday season, we reccomend ordering early for the following occasions:

Valentine's Day
Easter
Administrative Professionals Week
Mother's Day
Father's Day
Christmas

Canceling an Order: Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist. To cancel or change an order that has not been processed, please call (902) 865-9247.

Card Messages: The message that you write in the Card Message field is the message that is sent with the gift. Don't forget to include your name! We do not include any billing information with your order.

Return & Refund Policy

Updated at 2022-07-11

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to 4 Seasons Florist, that is responsible for your information under this Return & Refund Policy.
-Customer: refers to the company, organization or person that signs up to use the 4 Seasons Florist Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit 4 Seasons Florist and use the services.
-Service: refers to the service provided by 4 Seasons Florist as described in the relative terms (if available) and on this platform.
-Website: 4 Seasons Florist."’s" site, which can be accessed via this URL: www.4seasonsflorist.ca
-You: a person or entity that is registered with 4 Seasons Florist to use the Services.

Return & Refund Policy

Thanks for shopping at 4 Seasons Florist. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at 4 Seasons Florist. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at 4 Seasons Florist, you agree to the terms set forth below along with Policy.

If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 1 week to issue a refund and return your product/service.

If you would like to return a product, the only way would be if you follow the next guidelines:

-The package needs to come back with the original receipt of the purchase.

Refunds

We at  ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that 4 Seasons Florist is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

-Via Email: [email protected]
-Via Phone Number: 902-865-9247